Link up Your Team and Customers with 3CX Phone System

The 3CX phone system has Core PBX Features, Live Chat & Messaging, Video Conferencing, Call Center Features and much more.

Utilize the 3CX phone system to hasten the growth of your business or organization. Instead of relying just on phone calls, use Live Chat, Facebook Messenger, SMS, and video conferencing to connect with your team members and customers. In addition, everything is done through a single client, thus there’s no moving between applications. You can select from web clients, desktop app, mobile app, or alternatively connect an IP phone that is supported.

3CX Full Feature List

	STARTUP FREE	STARTUP PRO	STANDARD	PRO	ENTERPRISE
Core PBX Features
Extensions	≤ 10	≤ 20	Unlimited	Unlimited	Unlimited
Apps: Windows and Web Client, iOS, Android	✅	✅	✅	✅	✅
Phone Directory	✅	✅	✅	✅	✅
Auto Attendant / Digital Receptionist	✅	✅	✅	✅	✅
Headset Integration	✅	✅	✅	✅	✅
Call Parking / Pickup	✅	✅	✅	✅	✅
Call Logging	✅	✅	✅	✅	✅
Ring Groups	1	✅	✅	✅	✅
Plug & Play Phone Provisioning	❌	✅	✅	✅	✅
Choose own SIP Trunk	❌	✅	✅	✅	✅
Inbuilt SBC to deploy offsite phones	❌	✅	✅	✅	✅
Busy Lamp Field (BLF)	❌	✅	✅	✅	✅
Integrated Fax Server	❌	✅	✅	✅	✅
Multi-level IVR	❌	✅	✅	✅	✅
Voicemail Transcription	❌	✅	❌	✅	✅
Intercom / Paging / PA Announcements	❌	❌	✅	✅	✅
VMware / Hyper-V / KVM	❌	❌	✅	✅	✅
Custom FQDN	❌	❌	❌	✅	✅
Custom SMTP Server	❌	❌	❌	✅	✅
MS 365 Integration	❌	❌	❌	✅	✅
Hotel PBX*	❌	❌	❌	✅	✅
*Available only for Self-managed.

Video Conferencing
3CX Meet Link	✅	✅	✅	✅	✅
Polls	✅	✅	✅	✅	✅
PDF Sharing	✅	✅	✅	✅	✅
Screen Sharing	✅	✅	✅	✅	✅
Remote Assistance	✅	✅	✅	✅	✅
Whiteboard	✅	✅	✅	✅	✅
Youtube Integration	✅	✅	✅	✅	✅
Max No. Participants	25*	25*	25*	100*	250*
*Max number of participants per 3CX Instance.

Live Chat & Messaging
Live Chat	✅	✅	✅	✅	✅
3CX Talk Link	✅	✅	✅	✅	✅
Facebook Messaging	❌	✅	✅	✅	✅
SMS	❌	✅	❌	✅	✅
Chat Reports	❌	✅	❌	✅	✅

Call Center Features
Call Queues	❌	✅	❌	✅	✅
Call Recording	❌	✅	❌	✅	✅
SLA Alerting	❌	✅	❌	✅	✅
Switchboard	❌	✅	❌	✅	✅
Wallboard	❌	✅	❌	✅	✅
Callback	❌	✅	❌	✅	✅
Barge in / Listen in / Whisper	❌	✅	❌	✅	✅
Call Reports	❌	✅	❌	✅	✅
CRM Integration	❌	❌	❌	✅	✅

Enterprise Features
Call Flow Designer*	❌	❌	❌	✅	✅
Hot Desking	❌	❌	❌	✅	✅
Scheduled Restore	❌	❌	❌	✅	✅
Connect Remote Offices (Bridges)	❌	❌	❌	✅	✅
Microsoft Teams Integration	❌	❌	❌	❌	✅
Skill-based Routing	❌	❌	❌	❌	✅
Inbuilt Failover*	❌	❌	❌	❌	✅
Start / Stop Call Recording Rights	❌	❌	❌	❌	✅
Custom IP Phone Logo	❌	❌	❌	❌	✅
Standby License*	❌	❌	❌	❌	✅
*Available only for Self-managed.

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