What is TDM/IP Telephony and Call Center Installation?

If you are wondering what is TDM/IP Telephony and Call Center Installation, let us introduce you to some of these terms.

Traditionally, the use of TDM (Time-Division Multiplex) has been over a public switched telephone network (i.e, “PSTN”), with local and long distance carriers providing the framework for the signal transfers. The use of the PSTN, also known as plain old telephone service (POTS), to transmit data remains the more costly option, even with today’s more competitive rate packages.

VOIP is an acronym for Voice Over Internet Protocol.

VOIP, also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via PSTN.

We work with industry leading brands such as:

VitalPBX

We will listen to your needs and offer the solution that is best suited for you.

We offer TDM/IP Telephony and Call Center Installation solutions based on your needs. Our experienced engineers and technicians can give you a free consultation on what sort of system is best for you.

If you are in need of a call center, our team can provide you with guidance whether to offer a hybrid system with TDM/IP telephony, or pure IP. Get in touch with us right now!