One System for Messaging & Calls
The 3CX live chat solution is fully customizable with added voice, video, and more. The live chat is free and you can give your visitors real-time advice as they navigate through your services and products. You can also connect your Facebook page to view and respond to messages from 3CX. With 3CX Facebook corporate messaging integration, you can save time and increase customer satisfaction. Customer messages are instantly transmitted to the web client and smartphone applications, so agents can answer, relay and resolve customer queries from the platform they use for all other communications
App Free Video Conference System
Imagine professional video conferencing that’s simple to use and free. 3CX is a complete communication system that offers you integrated video calling. This means you don’t need to use separate apps for video. If you’re on a call, a single click invites participants to switch to video without scheduling a conference call. You can join meetings directly from your browser without installing any plugins. Advanced features allow you to view and control remote screens, share documents, present on a whiteboard, chat and create surveys. No extra costs, no time limits and no user limits!
One System Meets All Your Needs
Can your employees work efficiently from anywhere? Can they conduct business meetings remotely via web conferencing without the need for an application? Do you handle customer requests through website live chat? With the 3CX Phone System, they can do all this and more. The freedom of choice doesn’t end there—3CX allows you to deploy on-premises on Windows or Linux, in your private cloud account, or have 3CX host your PBX for you. Whatever your preference, it’s a hassle-free PBX solution that requires minimal administration. We have been 3CX partners in Cyprus since 2018.
Seamless CRM Integration with 3CX Phone System
Enhance your customer interactions by knowing who's calling before you answer. With 3CX Phone System, you can easily integrate your CRM or help desk system to have customer information readily available. View the customer's full record, including their call history, previous conversations, and the representative they spoke with. The integration allows you to initiate calls directly from your CRM system. With a simple click on a phone number, the call is made and automatically logged in your system. Additionally, incoming calls from new numbers can trigger the automatic creation of new customer records.
Transform Your Business Communication with 3CX Phone System
Are you tired of dealing with complex and outdated phone systems that hinder your business communication? Look no further than 3CX Phone System. 3CX solution offers a range of features and benefits designed to enhance your communication and productivity. With 3CX, you can make and receive calls from anywhere in the world, using any device of your choice, without compromising on quality. You can also enjoy video conferencing, web meetings, instant messaging, and much more, all in one easy-to-use platform. And with the option to add call recording and reporting, you can track and optimize your call flow for better customer service.
As a trusted 3CX partner in Cyprus, Foppex can help you implement and customize 3CX according to your specific needs. Our team of experts will ensure a smooth transition to the new system, and provide ongoing support and maintenance to keep it running at its best. Upgrade your business communication today with 3CX Phone System. Contact us now to learn more.
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Contact us for additional details on 3CX and the services we provide. To learn more, chat with us right now.
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